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Mass Productive
Exceeding Expectations

Mass Productive’s Review, Remove, and Replace Services in Action

Robert Trahan

Partner, Mass Productive

Originally published: November 8, 2024

At Mass Productive, helping clients achieve their goals is our top priority. Whether it’s shaping a new idea, refining an ongoing project, or amplifying an established brand, we’re here to get it done. Through our Review, Remove, and Replace services, we partner with businesses to unlock potential and drive success.

Review: Helping Living Legacy Define a Vision for the Future

Who They Are:

Living Legacy is an entrepreneurial group driven by a deeply personal mission—to create a platform that consolidates all end-of-life planning documents and information into a secure, easily accessible vault. 

Why We Love Working with Them:  

The Living Legacy team brought not only a compelling idea but also a genuine commitment to helping an underserved market. Their motivation to provide peace of mind and comfort for families during challenging times showed in every interaction.

How They Benefited:

Through our Review service, we helped Living Legacy materialize their concept. By providing them with a detailed roadmap and insights into user needs, we armed them with the knowledge to make the best business decision for their project.

"We would never have considered some of the ideas that are now the basic framework of our platform going forward."

What We Did:

  • Stakeholder Alignment: Held weekly strategy sessions to align goals and ensure a clear vision.

  • User Surveys: Engaged potential users to build early interest and validate product assumptions.

  • Competitive Analysis: Identified market gaps and differentiation opportunities.

  • High-Fidelity Prototyping: Created detailed UI/UX prototypes for a visual representation of the final product.

  • Roadmap & MVP Estimate: Delivered a phased roadmap and cost estimate to guide future development.

Learn more about our Review service

Remove: Modernizing West Auctions’ Digital Tools

Who They Are:

West Auctions is a commercial asset liquidation service specializing in online auctions. They provide a platform for listing and bidding on items ranging from vehicles to heavy machinery, mainly servicing California.

Why We Love Working with Them:

West Auctions is always looking for ways to improve and innovate. They’ve shown great openness to exploring new technologies that enhance their efficiency, profitability, and customer satisfaction. They're also just lovely people.

How They Benefited:

Our Remove service is helping West Auctions streamline their processes. By refining their internal workflows and enhancing the client-facing experience, we’re enabling them to focus on the strategic work that drives their business forward while eliminating inefficiencies.

What We Did:

  • Process Mapping: Conducted immersive sessions with employees to document workflows and identify pain points.

  • Ongoing Documentation: Developed a living workflow map to track improvements and progress.

  • Legacy Process Evaluation: Questioned outdated procedures to free up resources for higher-value tasks.

  • Automation: Integrated technology to automate redundant tasks, boosting team efficiency.

  • Client-Facing Enhancements: Improved branding and user interface design, creating a smoother experience for consignors and bidders.

Visit West Auctions’ website | Explore our Remove service

Replace: Amplifying Bosonic’s Digital Presence

Who They Are:

Bosonic is a financial markets infrastructure company that solves major challenges in digital asset markets by eliminating counterparty credit and settlement risk. Their platform offers cross-custodian net settlement, secure self-custody, and seamless trading through innovative blockchain technology.

Why We Love Working with Them:

Bosonic’s technology is revolutionary, and working with them has expanded our understanding of the fintech world. Their commitment to solving real problems in digital asset markets makes them an exciting partner, and we’re proud to support their mission.

How They Benefited:

With our Replace service, we helped Bosonic streamline their messaging, improve their digital discoverability, and align their internal communications. This cohesive strategy has allowed them to better engage their audience and enhance their marketing efforts.

What We Did:

  • SEO & Lead Capture: Improved website visibility and implemented lead capture mechanisms to grow their database.

  • Content Bible Creation: Developed a comprehensive guide for their messaging, tailored to different audience segments.

  • Sales Collateral: Created customizable content for sales presentations to

    align outreach with audience needs.

  • Ongoing Strategy: Held weekly sessions to continuously refine their marketing approach and adapt to new opportunities.

“Mass Productive really nailed it. They took a wildly complex project and delivered spot-on what we needed.”

—Bosonic

Visit Bosonic’s website | Learn more about our Replace service

Turning Vision into Reality

At Mass Productive, we don’t just deliver services—we work with you to make sure your vision comes to life. Our Review, Remove, and Replace services are designed to help you define your goals, streamline your operations, and strengthen your brand presence, all while fostering a relationship based on trust and shared success.

Ready to get started? Contact us today to find out how we can help you turn your next big idea into a success story.